Privacy Policy

1. Introduction

OctaTech Solutions LLC ("PropLab," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services located at proplab.app (the "Service").

2. Information We Collect

Personal Information

We may collect:

• Name and contact information (email, phone number)
• Billing and payment information
• Property addresses you analyze
• Account credentials
• Professional information (company name, role)

Usage Information

We automatically collect:

• Log data (IP address, browser type, pages visited)
• Device information
• Cookies and similar tracking technologies
• Analytics data about your use of the Service

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our Service
• Process transactions and send related information
• Send administrative information and updates
• Respond to customer service requests
• Send marketing communications (with your consent)
• Improve and personalize the Service
• Monitor and analyze usage trends
• Detect and prevent fraud and abuse
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our Service
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: With your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent
• Opt-out of marketing communications

7. Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, see our Cookie Policy.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: